Frequently Asked Questions

Where are we located?

We operate a virtual store, sourcing wholesale products from various suppliers to secure the best prices for our customers.  Our suppliers can be found in the US and in China, where most of the products ship from.  Please take note of the shipping timelines found on each product page.  We are not as fast as Amazon, but we do have prices that compete with Amazon!

We are a licensed company within the state of North Carolina, operating under the JTMD LLC umbrella.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

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